Return a Package

Click here to learn how to return your package.

Free Shipping

Orders over $75 are eligible for FREE U.S. ground shipping.

All free shipping promotions exclude any order which includes: Trophy and Awards, Clearance, Sale Items, Animal Health items, Second Ropes, Saddle Pads, Used Tack, Sale Barn Items, The Tight Turn Flex Barrels, The Priefert Fully Retractable Barrel (set of 3), The Pole Bending Bases or any of the large Roping Dummies. These promotions also exclude oversized items that require a box bigger than a (12x12x12 box).

Free Shipping will always apply ONLY to the Contiguous 48 States, international orders are NOT eligible for Free Shipping.

Returns on FREE SHIPPING orders may be charged a minimal restocking fee. If you have any question as to whether your order qualifies for free shipping, please call the store for verification prior to placing your order.

Shipping Policy

Please allow 24-48 hours for your order to process. In addition our shipping department is closed on Saturday and the store is closed on Sunday. If you place an order on Friday there is a chance your order will not process and go out until Monday. In an effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box and will not include a packing slip.

We reserve the right to adjust shipping charges. Additional shipping charges may apply to heavy liquids and larger sized items. Oversized packages (larger than 12" x 12" x 12") may require additional shipping charges based on prevailing rates. 

Teskey’s reserves the right to hold any order for a security review. If your order is affected, you will be notified.

Express Shipping

When an express shipping option is selected, the order will be put at the top of the list to ship out in order to get there in the time slot requested. IF you choose a standard shipping class (FedEx Ground, USPS) the time frame is the shipping timeframe that is to be calculated after the 24-48 hour processing time frame has been completed. 

Shipping Providers

Teskey’s partners with FedEx and the United States Postal Service (USPS) to ship your packages. Standard shipping orders are shipped by FedEx. Free Shipping orders and smaller items are shipped by USPS. You'll receive a shipping confirmation e-mail that will confirm which carrier was used for your products.

FedEx Shipping - Delivery in 3-5 business days after placing your order.   We will send you a confirmation email once your order has been shipped.  Please allow 24 hours for your tracking information to update.  You can track your package Here at 

USPS Shipping - Delivery in 5-10 business days after placing your order.  We will send you a confirmation email once your order has been shipped. At its discretion, USPS will attempt one to two deliveries.  If someone is not present to accept the package, USPS may decide not to leave it at the designated address and the package may be held for pick up at your local post office or returned to sender.  If your package is not left at the designated address, please contact your local post office for details.

Shipping Timeframes

If you place your order before 3pm on a regular business day (Monday through Friday), your order will begin processing that day. 
If you place an order on a holiday, Saturday or Sunday, or after 3pm on a regular business day, your order will begin processing the following business day.
Actual delivery times may vary depending on item availability.
Our warehouse does not ship packages on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day or Christmas Day.


Refused/Undeliverable Shipments

If an order is refused or returned to us due to inaccurate or incorrect address information or because it was declined or undeliverable, Teskey’s reserves the right to retain the original shipping/handling fee and to require additional payment for costs we incur related to the return of the undeliverable packages or merchandise to us before reshipping.

Drop Shipping

Drop-ship items are shipped directly from the vendor. The delivery of your items could take from 7-14 business days after placing your order. Drop-shipping is not available for APO/FPO or P.O. Box addresses. Expedited shipping is not available. Promotion codes, including discounts and free shipping codes may not apply. Drop-ship items will not have tracking information available.

Shipping Charges

 These rates are based on weights and the size of the box required to ship and are subject to change depending on sizes/weights of actual items ordered, we reserve the right to adjust shipping charges as necessary.

These rates apply ONLY to the Contiguous 48 States. International and orders from Hawaii and/or Alaska are charged a general flat rate for shipping due to restrictions of our website. Any unused portion will be credited back to your card after actual charges are verified.

International Orders

Please note Duty and Customs fees will be applied to your order by "FEDEX" when your order enters your country. We have no control over these cost and in some cases when a small quantity has been ordered these charges may exceed the actual cost of the goods. If you wish to cancel your order please call Customer Support at 888-955-2955 immediately. For further information on import Duty Charges please contact your local FEDEX office.